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Frequently Asked Questions
Do ORNAMIRACLE ornaments come personalized?
Yes. Every ornament is personalized by hand in permanent marker. Enter the names and year in the personalization boxes on the product page before adding it to your cart, and we will write them exactly as you typed them.
How long does it take to ship?
We personalize and ship every order within 1 to 3 business days. Shipping is calculated at checkout by USPS.
Can I include special characters or emojis?
Each ornament is written by hand, so letters, numbers and simple punctuation work best. If you would like a special character or symbol, add it to your order and we will do our best to include it.
Do you offer returns or exchanges?
Yes. If you are not happy with your ornament for any reason, contact us and we will arrange a return or make it right.
What if I made a spelling mistake in my order?
Message us right away through the Contact page with your order number and the correct spelling. If we have not personalized your ornament yet, we will fix it at no charge.
